The Messenger Quick Reply card is used to create quick responses for customers.

• When using the Messenger Quick Reply card, it must be placed below the following cards:
  • Messenger Text
  • Messenger Image
  • Messenger Gallery
  • Messenger Video
  • Messenger Audio
  • Messenger Media
• Each Messenger Quick Reply card can have a maximum of 13 quick replies.

To create a quick reply in the Messenger Quick Reply card, select Add Item.

Enter a title for the quick reply and select the response block that will be triggered when the customer clicks it, then choose Confirm to create the new quick reply.