The Marketing Messages module allows you to create topics that customers can subscribe to and receive notification messages about.

Step 1: Access the Module #

Go to Extend Modules, select Marketing Messages, and click on Create New Topic.

Note: Ensure the module is set to Active before use.

Step 2: Name the Topic #

Name the topic; this name will appear as the subject when sent to customers via the Messenger Marketing Message card.

Step 3: Choose Applicable Channels #

Select the channels for which the topic will apply, either by choosing specific channels or selecting all. Then, click Save to create the new topic.

To send a topic to customers through the chatbot, use the Messenger Marketing Message card.

For more details, refer to the Messenger Marketing Message guide.